Privacy Policy

Effective Date: December 23rd, 2024

Civic Group Inc. ("Civic," "we," "our," or "us") respects your privacyand is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you visit our website or use our services. By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Information You Provide to Us

Personal Information: Name, email address, phone number, or other contact details you provide when filling out forms, registering for an account, or communicating with us.
Feedback and Correspondence: Details shared when you contact us, provide feedback, or interact with our support team.

B. Information We Collect Automatically

Usage Data: Information about your interactions with our website, such as pages viewed, time spent, and clicks.
Device Information: IP address, browser type, operating system, and device identifiers.
Cookies and Tracking Technologies: Data collected via cookies and similar tools to improve your browsing experience (refer to our Cookie Policy).

C. Information from Third Parties

Data from third-party authentication tools (e.g., Google or Microsoft) to facilitate secure login and service integration.

2. How We Use Your Information

We use your information to:

Provide and improve our services, including tailoring features to your needs.
Process your requests, including API integrations and service authentication.
Communicate with you regarding updates, service changes, or customer support.
Ensure compliance with applicable laws, regulations, and policies.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data under the following circumstances:

Service Providers: With trusted partners who assist us in operating our website, managing APIs, and improving our services.
Legal Compliance: To comply with legal obligations or enforce our terms of service.
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred.

4. Data Storage and Security

We use industry-standard measures to protect your information:

Encryption protocols to secure data during transmission.
Firewalls and access controls to protect stored data.
Regular audits to identify and address vulnerabilities.

While we strive to protect your information, no system is completely secure. Please notify us immediately if you believe your account has been compromised.

5. Your Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal information.
Opt-out of receiving promotional communications.
Restrict or object to certain data processing activities.
Request a copy of your data in a portable format.

To exercise these rights, please contact us at jon@get-civic.com.

6. Cookies and Tracking

We use cookies to:

Enhance your user experience.
Analyze website performance and usage.
Support authentication processes.

You can adjust your cookie preferences via your browser settings. For more details, see our Cookie Policy.

7. Third-Party Links

Our website may contain links to third-party websites or tools. We are not responsible for the privacy practices or content of these external sites. Please review their policies before providing any personal information.

8. Children's Privacy

Civic does not knowingly collect information from individuals under 13 years of age. If you believe we have inadvertently collected such information, please contact us immediately at jon@get-civic.com.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes via email or by updating this page. Please review this page regularly for the latest updates.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Civic Group Inc.
Email: jon@get-civic.com
Address: 2408 Spruce St. 3F, Philadelphia, PA 19103